In case of any life threatening emergency, you should always dial 999

999 emergency number is free to call from any phone and will provide you access to:

  • police

  • fire department

  • ambulance services

Non – life threatening emergency – Police 101

In case of non-life threatening police emergency you should call Police 101, you should call 101 to report crime and other concerns that do not require an emergency response, such as;

  • your car has been stolen

  • your property has been damaged

  • you suspect drug use or dealing in your neighbourhood

  • give the police information about crime in your area

  • speak to the police about a general enquiry 

Calls to 101 cost 15 pence per call

Non – life threatening emergency – Medical – NHS 111

In case of non-life threatening medical emergency you should use the NHS 111 service which is free to call from any phone.

NHS 111 is for urgent medical help or advice but that is not a life-threatening situation.

You can ask for a translator if you need one and depending on the situation you’ll find out;

  • what local service can help you

  • be connected to a nurse, emergency dentist, pharmacist or GP

  • get a face-to-face appointment if you need one

  • be told how to get any medicine you need

  • get self-care advice

If you have difficulties communicating or hearing, you can call 18001 111 on a textphone.


Emergency NHS Hospital Help

If you are in search of an accident and emergency near you, you can use the NHS A&E service search by entering your location into the search bar

NHS Accident and Emergency Service Search

Please note treatment in A&E departments, at GP surgeries and under the Mental Health Act remains free for all.

However, the NHS will let foreign visitors know up front if care is chargeable before treatment begins.

Emergency private hospital care in London

If you are in search of private accident and emergency care near you, you can contact the Private Health Care Urgent Care on 020 3733 5849.

Please note private urgent care will incur certain costs depending on the treatment that is required.

London Private Urgent Care Centres  

  • Marylebone, The Princess Grace Hospital, 42-52 Nottingham Place, London W1U 5NY, 020 3733 9606

  • St John's Wood, The Wellington Hospital, 8A Wellington Place, London, NW8 9LE, 020 3733 9606

  • Chelsea, The Lister Hospital, Chelsea Bridge Road, London, SW1W 8RH, 020 3733 9606

  • London Bridge, London Bridge Hospital, 29 Tooley Street, London, SE1 2PR, 020 3733 9606

  • Centre for Children, The Portland Hospital, 205 - 209 Great Portland Street, London, W1W 5AH, 020 3733 9606


For more information or in case of emergency or you require an interpreter please contact the Qatar medical offices in London.

Qatar Medical Attaché

30 Collingham Gardens,


0207 370 68 71


0207 835 14 69




In case of arrest

The custody officer at the police station must explain your rights.

You have the right to

  • Get free legal advice

  • Tell someone where you are

  • Have medical help if you’re feeling ill

  • See a written notice telling you about your rights, e.g. regular breaks for food and to use the toilet (you can ask for a notice in your language) or an interpreter to explain the notice

  • You are entitled to make one phone call, make sure you use it to call the Embassy to inform the Consular or ask the person-on-call to take your full name, the name of the police station where you are detained and the reason for the arrest so that the Embassy can take the necessary measures.

Do not talk with anybody or give any statements until you have a solicitor as any statements you make can be used against you in court.

In case you are summoned to attend court, you must attend court with the solicitor at the fixed court time or you will be sentenced in absentia and incur other charges.

If you are unable to contact the Embassy for any reason, all nationals can contact the Qatari Ministry of Foreign Affairs office on the following emergency lines.

  • 00974 - 401 110 00

  • 00974 - 401 111 40

  • 00974 - 401 111 04

  • UK Free line: 0080 – 008 – 000 -100


Please note, the Embassy has no power or influence in police or legal matters, we can only provide you with basic legal advice and notify your next of kin in cases of arrest or emergency.

For more information on you rights